Customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are happy to assist you according to the following policy.
Return Period
You may request a return within 30 days after receiving your order.
To be eligible for a return:
The item must be unused and in its original condition.
The product must include original packaging and accessories.
Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
Clearance or final sale items
Personalized or customized products
Items damaged due to improper use
Gift cards
Return Process
To request a return, please contact our customer service team.
Please include:
Order number
Customer name
Reason for return
Photos of the product (if applicable)
Once your return request is approved, we will provide instructions for returning your item.
Refunds
After receiving and inspecting your returned item, we will notify you about the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5-10 business days.
Shipping costs are non-refundable unless the item received is defective or incorrect.